This means that our ‘zero harm’ philosophy shapes our commitment to the physical and emotional wellbeing of our people and our customers. Our safety policy, robust safety procedures and regular training helps us achieve this.

Excellence and Accountability

This means that our pride in our workmanship, recognition for a job well done and a commitment to providing quality outcomes for ourselves and our customers ensure we always work to achieve excellence in all we do. Our continual improvement approach helps us look for ways to enhance our products and service delivery through information and knowledge sharing. Our responsibilities are defined and understood to make sure we are accountable for delivering the services we have committed to deliver.

Integrity and Transparency

This means that our open communication approach helps us engage with our people and stakeholders in an open and transparent way, making sure expectations are understood and can be met. Our information exchange is relevant and timely. Our commitment to do the right thing is paramount and our workplace culture is fair, respectful and honest.

Customer Focus

This means that our focus on meeting and exceeding our customer’s expectations underpins all we do. We recognise that building strong customer relationships from the outset helps us ensure requirements are understood and fit-for-purpose solutions are delivered on time.